Shipping
Order Processing: Processing an order normally takes 2-5 business days. Once your order has been processed, you will receive a confirmation email from us.
Shipping Fee: We offer FREE SHIPPING WORLDWIDE for all our customers. No minimum purchase required. We have partners from all over the world shipping items to you directly. You might get multiple packages per order. In this case, you will receive a shipping confirmation for every package shipped to you.
Delivery time: Standard delivery time normally takes 2-6 weeks. Although it can take longer depending on the customs procedure in your country.
To find out more information please contact customer support at support@wolfuna.com
TRACKING SITES:
Once you have received your shipping confirmation and tracking number, please allow 2-3 days for tracking information to update. You can track your shipments by entering your tracking number at any of the tracking sites listed below.
For UK customers – https://www.royalmail.com/track-your-item
For US customers – https://www.usps.com/
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item.
